So how does ordering work?

Ordering with VoyagePrint.com is super simple and straight forward. However, we created this section to shore up any confusion.

Step one: Find a Product you wish to Print

Upon clicking on any product from the menu or the featured products you will come to the exact product page. Simply fill out the options and upload your file for printing. Some products have an online designer, some do not. Our online designer is meant for advance users of Adobe Illustrator products. If you are familiar with such the same can be achieved. If you are not a technical user, simply choose the DIY function and let our designers set up your file. This is by far the easiest way to purchase from Voyageprint. As we will guide you and provide the final product prior to printing and shipping. If you need advanced design assistance you may always contact us online, by telephone toll free, or by email. But for most it’s “Simply add to cart and check out.”

What Kind of File types are accepted?

PDF files are are favorite and most preferred method. However, we accept high resolution jpeg, jpg, eps, ai, and png files as well. Sorry, we do not accept gif as its own format, rather it must be converted to PDF in a high resolution format. We also do not accept material which violates the intellectual property of any third party. While we are not a database of what is or what is not copy written, any obvious material or recognizable trademarks  (Disney images etc) will require permission. Regardless, use of VoyagePrint indicates that you own the copyrights or have permissions to use and you agree to hold Voyage Print harmless from any use of images which are beyond the scope of our terms of service.

When it comes to Files, you do not have to upload at the time of purchase. You may simply purchase and we will reach out to you on which file will be printed for the product chosen. Have a snap shot, we can look at it and see if its print ready for free. Simply email us, call us, or message us online.

But What if I have Questions before Ordering?

We love questions you can always reach out to our friendly staff toll free at 855-543-7628  Customer service is  open 5 days a week Monday Thru Friday 9AM-6PM PST,  on weekends we may be reached by message only. We can walk you through any pre-sales or sales questions you may have. We do operate on the weekends in a production capacity. So if you have questions you can contact us via email or our contact page and we will do our best to get back to you but such response may be delayed.

What is Free Shipping or Delivery?

Our “Free Shipping Policy” only applies to the 48 lower states main land. We do ship most items to Hawaii or Alaska (but there is an additional charge, however, on 95 percent of our products there is none. If you live in these states please contact us) .  Our Free Shipping also is typically USPS  on most products, however, we will substitute UPS or Fed Ex depending on what the most economical and fastest way to get your orders is.

That being said, we do also offer rush shipping which is available in the cart. We do not control the prices that these carriers charge. Additionally, we will not honor discounts on rush shipping. We have to keep the lights and the printers on.

For our local market, which is ZIP CODE SPECIFIC we offer free delivery (often same day) at no cost to you. If you are local to the Southern California area, we do still offer free shipping with most orders arriving in less than 48 hours.

OUR PRICE MATCHING POLICY APPLIES TO SHIPPING.

What this means is that if our competitor has a lower price than we do, but they do not include free shipping to you, we will factor in their shipping costs which would no