Privacy Policy

Last Updated: JUNE 3, 2014

COMMITMENT TO PRIVACY

VoyagePrint.com is owned and operated by Ground Level Printing, LLC. (“we”, “us” or “our”). VoyagePrint.com understands the importance of protecting the privacy of its users. By using the VoyagePrint.com website (“Site”) and submitting your information on or through the Site, you (referred to hereafter as “you”, “your” or “user”) are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy. We may share information among our subsidiaries or other websites that we own or control, but such sharing of information is always governed under the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Site or any services offered through the Site.

Minors

We do not knowingly allow any users under the age of eighteen (18) to use or otherwise access the services of the Site. We do not seek any personal information (or any information at all) from any persons under 18 years old. Because we do not intentionally collect any information from children under the age of 18, we also do not knowingly share or disclose such information to third parties. If you are under 18 years old, you may not use the Site. If you have reason to believe that a child under 18 years of age has provided us with information, please contact us @ [email protected] or by telephone at 855-543-7628

Information Collected & Received by the Site

We collect information in order to provide the Site and its services to our users, improve the user experience and to communicate with users about the Site and its services. The information we collect from users will depend on a user’s particular interaction with the Site. Please further note, depending on a user’s particular interaction with the Site. For example, the information we collective from users who solely navigate the Site (see, e.g. “Log File and Cookie Information” below) will differ from users who create an account/profile and/or transact for services through the Site (see, e.g. “Personal and Business Information” section below). Different portions of this Privacy Policy may apply to users at different times.

Log File and Cookie Information

Log Files. For all users of the Site, the Site’s web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to the Site), type of Internet browser, and visitor’s IP address. (Each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes). The log file does not capture a user’s email address.

Cookies. A cookie is a series of data characters that, when programmed into a website, is placed by the web server into the browser’s application folder on your computer. Once placed onto your machine, the cookie will allow the website to “recall” you as a unique individual. The Site uses cookies to personalize information for certain segments of its customer base. In some instances, cookies are also used to associate individual customers with their information profiles where users have elected to create such a profile. For example, through the use of cookies, the Site can “recall” your user ID when you login to the Site on your computer. Should you choose to do so, cookies can be removed from your hard drive and certain web browsers can be set so that cookies are not used or saved. Please check with your browser provider for more information on removing cookies.

Except where you have registered an account with us, the log files and cookies do not allow us to determine the identity of the user. However, as noted above, this information may allow us to determine things like the URL of the website you visited before coming to this website, , the type of browser or mobile device you are using to access the Site, your IP address, language, , approximate geographic location, and time zone. We, and/or our authorized third party service providers may automatically collect this information when you access and use the Site through the use of electronic tools like log files and cookies. We use non-personally identifiable information to troubleshoot, administer the Site and its services, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized third party service providers to measure the overall effectiveness of our online tools, content, and programming.

Do Not Track Signals from Web Browsers – The Site is not presently configured to support Do Not Track (“DNT”) signals from web browsers.

Personal and Business Information

In order to access and use certain areas and services of the Site, users may be asked for personally identifiable information (including, your name, address, email address and telephone number) and business information (such as business name, address and telephone number). When you make a purchase on the Site, you will be asked to provide financial information necessary to process your transaction, such as account or credit card numbers and other payment information. VoyagePrint.com collects this personal, business, and financial information (hereafter, “Personal Information”) that you voluntarily provide to us in order to provide you with the services offered through the Site. While you may decline to provide certain information to us, it may render you unable to access certain services and features offered through the Site. By making a purchase on the Site, you consent to our providing your Personal Information to our services providers and such third parties as we determine is necessary to process your transaction, such as credit card companies and banking institutions used to process the transaction.

You also have the ability to access and change the Personal Information which you have provided to VoyagePrint.com by use of the appropriate features on the Site.

Use of Information

The user information (including Personal Information) collected on the Site is used to process requests, to fulfill orders, for customer service, to market and improve VoyagePrint.com products and services, to customize your experience on the Site, and to contact you with updates to the Site and other information. VoyagePrint.com may also use your information to provide you with information we believe may be of interest to you. If you do not wish to receive marketing information, email us at [email protected]. Email messages will also provide you with an opportunity to opt-out of receiving this information. Please note, changes to your preference may not be effective immediately.

Sharing of Information

We do not share any user information obtained through the Site, unless one of the following circumstances apply:

·         To provide services offered through the Site 
From time to time, we will disclose your information (on a confidential basis) to agents and others that we use in the ordinary operation of the Site, such as account and billing, marketing and promotion, user experience research and surveys, website hosting and support and maintenance. We will only disclose your information to the extent required for the limited purpose of the third party providing services contracted to us so that we may service you.

·         With your consent 
We will share personal information with outside companies, organizations, or individuals when we have your consent to do so.

·         For legal reasons 
We will share user information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonable necessary to:

·         meet any applicable law, regulation, legal process or enforceable governmental request; or

·         protect against harm to the rights, property or safety of us, our users or the public as required or permitted by law.

·         Business Transfer 
We may share your information in a business transfer. As with any other business, we could merge with, or be acquired by, another company, or we may file for protection under applicable bankruptcy laws